Make Sure The Company Is Easy To Contact

A good rule of thumb when trying to find out if a company is legitimate is to see if they reveal their physical location, with a real address – either retail locations or a head office location. The company should be easy to contact by email and preferably also with a telephone number. Be aware that if you choose a live chat option for customer assistance, you may be chatting with a robot, so make sure that your questions are fully answered and it’s best to document the chat. Be wary of companies that can only be reached via contact form.

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